Frequently Asked Questions

Quantico Tactical provides operational equipment directly to our Armed Forces, Federal Agencies, vetted government contractors, first responders and law enforcement agencies. We are unable to accept personal purchases.

We decided to focus Quantico Tactical toward direct government procurement and the support of the war fighter. Individual purchases are now handled by Proven Arms & Outfitters.

Call or email us and a member of our team will send you a quote and help guide you through the procurement process.

Not at all! Our catalog of brands, equipment and capabilities is constantly expanding so just let us know what you are looking for and we will let you know if it’s something we can provide.

We stock some frequently purchased items, but we can easily check availability with our manufactures and provide you with a lead time. We do our best to provide accurate and realistic lead times and will never provide false information just to get an order.

Quantico Tactical has a ever expanding list of products on GSA. Please visit GSA Advantage and search for Quantico Tactical as the contractor. If you need assistance or advice on how to best locate the exact item you are seeking, then don’t hesitate to ask us for help. Our Customer Service team are experts at navigating GSA Advantage.

Charges vary by item and shipping destination, but we do our best to wave shipping charges as much as possible. To verify shipping charges prior to placing your order through GSA Advantage, you can contact our Customer Service department for a shipping quote.

Call or email us and we’ll do the checking for you. It’s helpful if you provide your contract number, purchase order number, our work order number or the name of the person who placed your order.

  • GSA: GS-07F-5802P
  • DUNS: 080991717
  • CAGE Code: 80MP4
  • Federal Tax ID: 82-3364672
  • Service-Disabled Veteran-Owned Small Business

We are registered in SAMs as H-Squared Inc dba Quantico Tactical.

RETURN POLICY

TIME LIMIT:  Return and exchange requests will be considered if requested within 30 days of receipt according to carrier delivery confirmation.

CONCEALED SHORTAGES / DAMAGES:  Concealed shortages and items damaged in transit must be reported to Quantico Tactical within 14 business days of receipt according to carrier delivery confirmation.  Photographs of package damage may be requested by Quantico Tactical.

APPROVAL:  All returns and exchanges require Customer Service pre-approval.  Returns without prior approval, or without a valid RA#, are not guaranteed to be processed.  Except in cases of manufacturer defect, used equipment, equipment missing the original packaging, and apparel without the original tags or packaging, are not returnable

RESTOCKING FEE:  Not all items are returnable/exchangeable.  Those that are approved may have up to a 25% restocking fee.

RETURN AUTHORIZATION NUMBER:  All approvals will be assigned a Return Authorization Number. Detailed directions will be provided instructing you where and how to return the equipment and what markings may be required on the package.  Shipping charges may apply.

TIME LIMT:  Approved RA’s will have an expiration date.

WARRANTY CLAIMS:  For items under warranty, Quantico Tactical will do their best to facilitate a warranty claim and put the customer in contact with the manufacturer.

CANCELED ORDERS:  Depending on when the cancelation occurs, orders canceled by the customer could be subject to a restocking fee, or may not be eligible for cancelation.

To request a return or exchange, please contact one of the following: