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FAQ

 

 

I am placing an order for a weapon and need to enter my FFL information. How do I do this?

We pull the FFL’s information straight from their license. We may already have your FFL’s information on file, so please note the name in the comments box at checkout. If we need a new copy of the FFL, Customer Service will let you know in your confirmation e-mail (sent during regular business hours, M-F, 0800-1700 Eastern).

What is needed to show I am eligible for the MIL/LE Pricing?

We will request proof of eligibility when we process your order (during regular business hours, M-F 0800-1700 Eastern). Except for military and federal law enforcement, a photo of your ID is usually easiest. We cannot accept copies of military and federal law enforcement ID’s. Military orders, LES, etc. are examples of proof of eligibility we can accept. For federal LE, we have an affidavit you can fill out and return. For disabled veterans, we can accept VA cards with the “service connected” endorsement.

I am (Military, Law Enforcement), what is your (Military, Law Enforcement) price?

Our website reflects our best available pricing for individual (personally funded) purchases. For agency/ organizational purchases (agency-funded), please contact our Government Sales department (910.944.5800).

I am a private citizen, can I still purchase items from your website?

Yes, only some of our firearms "program guns" limited to eligible purchasers (LE/Mil/First Responders). Those firearms will always be listed with “LE/Military” at the end of the brand name.

I am a private citizen, can I still buy guns from your website?

Yes, only certain firearm brands are limited to eligible purchasers. Those firearms will always be listed with “LE/Military” at the end of the brand name. Note that some brands have dual listings (example: "Smith & Wesson LE/Military" and "Smith & Wesson Commercial").

I am an active LEO in a state with a magazine restriction, can I still purchase restricted magazines?

Yes. Please note in the comments at checkout that you are law enforcement. We will request a copy of your credentials. We keep them on file for future orders.

I am purchasing a weapon, how long will it take to get to me?

In-stock firearms ship within a business day of receipt of all information we need from you. Handguns ship 2-day. Long guns ship ground.

What are your standard shipping charges?

$10 ground non-firearms and $15 for firearms on web orders and individual phone orders.

How can I tell if an item is in stock?

Generally, if an item is not listed as special order, it is a stocking item. 99% of our stocking items are in stock at any given time. If it is not in stock, we already have an order in place with the manufacturer for more. When we expect a stocking item to be unavailable for an extended time, it will be noted on the website. We do not charge your card until your order ships.

Can I purchase items online and have them shipped to my local Quantico Tactical store for pickup?

We can ship a firearm to your local store, but shipping charges still apply. If you purchase or special order a firearm directly from your local Quantico Tactical store, there is no shipping charge.

What number do I call to purchase items over the phone?

910.944.5800

Do you do commemorative weapons?

Yes, please see our section on commemorative weapons.

I am a LEO interested in purchasing a weapon for with personal funds. Who do I need to contact?

You can order through the website or by calling 910.944.5800 (M-F, 0800-1700 Eastern). Pricing on the website is for individual officer purchase. “Government Sales,” even if you work for the government, is for agency-funded quotes and purchases.

We are interested in doing a government-funded purchase, who do we need to contact?

Please e-mail our Government Sales Department or call 910.944.5800 (M-F, 0800-1700 Eastern).

How do I sign up for your mailing list?

Please use the “Join E-Mail List” box at the upper right of this page.

Do you ship outside the U.S.?

We only ship to U.S. addresses. Please note that shipments to APO addresses are subject to export restrictions. Products such as magazines and many weapon accessories subject to ITAR cannot be shipped to APO addresses.

We do not ship to forwarders/reshippers. Orders addressed to forwarders/reshippers will be cancelled without notice.

 

 
 
 
   
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